Continental Breakfast: 7:30 am - 8:30 am
Welcoming Comments & Introductions: 8:30 am - 9:00 am
- Professor David Schmittlein, Deputy Dean, The Wharton School, University of Pennsylvania
- Morris A. Cohen, Panasonic Professor of Manufacturing and Logistics, The Wharton School, University of Pennsylvania and Chair, MCA Solutions Inc.
Panel I: 9:00 am - 10:15 am
Moderator: Luke Gill, President, G2 Limited
"Service Supply Chain Resource Management - Bridging the Gap Between Planning and Real-Time Event Management"
- Thomas J. Edwards, Assistant Deputy Chief of Staff, United States Army (G-4) Logistics
- Alan Estevez, Assistant Deputy Under Secretary of Defense, Supply Chain Integration, Office of the Secretary of Defense
- Major General Arthur B. Morrill III, Director of Logistics, Air Force Materiel Command
- David Oliver, President and CEO, EADS North America Defense
Break: 10:15 am – 10:45 am
Panel II: 10:45 am – 12:00 pm
Moderator: Jon Newsome, Director of Business Development/DOD, SAP Public Services, Inc.
"Development of Customer Centric Competitive Strategies Based on After Market Service and Product Sustainment"
- Mike Cosentino, CEO, AgustaWestlandBell
- Ray Figueras, Director of Product Support, MMA, The Boeing Company
- Robert E. Mansfield, Jr., Director, Global Supply Chain Services, Lockheed Martin Aeronautics
- Robin Wohnsigl, President and COO, Airbus North America Customer Services
Lunch: 12:00 am – 1:15 pm
Panel III: 1:15 pm – 2:30 pm
Moderator: Morris A. Cohen, Panasonic Professor of Manufacturing and Logistics, The Wharton School, University of Pennsylvania and Chair, MCA Solutions Inc.
"Design and Delivery of Differentiated Service Support"
- Vipul Agrawal, EVP of Products, MCA Solutions
- Shane Eddy, VP Customer Support Services, Bell Helicopter
- Commander Matt Gibbons, Director- OPS Research, Naval Inventory Control Point, United States Navy
- Pierre Reville, EVP Operations, Sabena technics BRU
Break: 2:30 pm – 3:00 pm
Panel IV: 3:00 pm – 4:15 pm
Moderator: Scotty McRoberts, Executive Vice President, Naval Surface and Aviation Programs, CACI International, Inc.
"Performance / Customer Value Based Incentives and Their Impact on Logistics Strategy and Processes"
- Jay Kappmeier, GM Lifecycle Customer Support, The Boeing Company
- Larry Jones Vice President, Military Customer Support, Pratt and Whitney
- Lou Kratz, Vice President, Focused Logistics, Lockheed Martin Corporation
- Serguei Netessine, Professor, The Wharton School, University of Pennsylvania
Panel V: 4:15 pm – 5:00 pm
"Research Update: Incentive Contracting, Asset Ownership and Control - Models and Policy Results"
Sang-Hyun Kim, Doctoral Candidate, The Wharton School, University of Pennsylvania
Cocktail Reception: 5:00 pm
All participants will be invited to continue the discussion in the cocktail reception
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