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1. “Efficiently Monitoring a Relational Data Base” (O. P. Buneman and E. K. Clemons), ACM Transactions on Data Base Systems, Vol. 4, No. 3, 1979, pp. 368-382.
2. “Rational Data Base Standards: An Examination of the CODASYL DDLC 1978 Report”, Information Systems, Vol. 4, No. 3, 1979, pp. 235-239.
3. “Design of An External Schema Facility to Define and Process Recursive Structures”, ACM Transactions on Data Base Systems, Vol. 6, No. 2, 1981, pp. 295-311.
4. “The SAGE System Architecture: A System for the Rapid Development of Graphics Interfaces for
Decision Support” (E. K. Clemons and A. J. Greenfield), IEEE Computer Graphics, November 1985,
pp. 38-50.
5. “Telecom: Hook Up or Lose Out” (E. K. Clemons and F. W. McFarlan), Harvard Business Review,
July-August 1986, pp. 91-97.
6. “Information Systems for Sustainable Competitive Advantage”, Information & Management, Vol.
11, November 1986, pp. 131-136.
7. “McKesson Drug Company: A Case Study of Economost -- A Strategic Information System” (E. K. Clemons and M. Row), Journal of Management Information Systems, Summer 1988, pp. 36-50; this a
revision of the earlier conference paper published in Proceedings, 21st Hawaii International Conference on System Sciences, January 1988, pp. 141-149.
8. “Competition and Cooperation in Information Systems Innovation” (E. K. Clemons and M. Knez), Information & Management, Vol. 15, 1988, pp. 25-35.
9. “International Opportunities for the Use of Information Systems in Securities Trading” (E. K.
Clemons and J. T. Adams), Office: Technology and People, 4.4, 1989, pp. 271-284; this is a revision of
the earlier conference paper published in Proceedings, 9th International Conference on Information Systems, December 1988, pp. 25-32.
10. “The Bell Canada CRISP Project: A Case Study of Migration of Information Systems Infrastructure
for Strategic Positioning” (E. K. Clemons, M. C. Row and R. Venkateswaran), Office: Technology and People, 5.4, 1989, pp. 299-315; this is a revision of the earlier conference paper published in Proceedings, 22nd Hawaii International Conference on System Sciences, January 1989, pp. 223-232.
11. “London's Big Bang: A Case Study of Information Technology, Competitive Impact, and
Organizational Change” (E. K. Clemons and B. Weber), Journal of Management Information Systems, Vol. 6, No. 4, Spring 1990, pp. 41-60; this is a revision of the earlier conference paper published in Proceedings, 22nd Hawaii International Conference on System Sciences, January 1989, pp.233-242.
12. “MAC -- Philadelphia National Bank's Strategic Venture in Shared ATM Networks”, Journal of Management Information Systems, Vol. 7, No. 1, Summer 1990, pp. 5-25; this is a revision of the
earlier conference paper published in Proceedings, 22nd Hawaii International Conference on System Sciences, January 1989, pp. 214-222.
13. “Strategic Information Technology Investments: Guidelines for Decision Making” (E. K. Clemons and B. W. Weber), Journal of Management Information Systems, Vol. 7, No. 2, Fall 1990, pp. 9-28;
this is a revision of the earlier conference paper, “Making the Technology Investment Decision: A
Principled Approach”, published in Proceedings, 23rd Hawaii International Conference on System
Sciences, January 1990, pp. 147-156.
14. “Evaluation of Strategic Investments in Information Technology”, Communications of the ACM,
Vol. 34, No. 1, January 1991, pp. 22-36.
15. “Sustaining IT Advantage: The Role of Structural Differences” (E. K. Clemons and M. Row), Special
Issue of MIS Quarterly, Vol. 15, No. 3, September 1991, pp. 274-292.
16. “Corporate Strategies for Information Technology: A Resource-Based Approach”, IEEE Computer,
Vol. 24, No. 11, November 1991, pp. 23-32.
17. “Information Technology at Rosenbluth Travel: Competitive Advantage in a Rapidly Growing
Global Service Company” (E. K. Clemons and M. C. Row), Journal of Management Information Systems, Vol. 8, No. 2, 1991, pp. 53-79; this is a revision of “Ahead of the Pack through Vision and
Hustle -- A Case Study of Information Technology at Rosenbluth Travel”, (E. K. Clemons and M. C.
Row), published in Proceedings, 24th Hawaii International Conference on System Sciences, January
1991, pp. 287-296.
18. “An Economic Analysis of Interorganizational Information Technology” (E. K. Clemons and P. R.
Kleindorfer), Decision Support Systems 8, 1992, pp. 431-447.
19. “Information Technology and Industrial Cooperation: The Changing Economics of Coordination
and Ownership” (E. K. Clemons and M. C. Row), Journal of Management Information Systems, Vol.
9, No. 2, Fall 1992, pp. 9-28; this is a revision of “Information Technology and Industrial Cooperation”,
published in Proceedings, 25th Hawaii International Conference on System Sciences, January
1992, pp. 644-653.
20. “Limits to Inter-firm Coordination: Results of a Field Study in Consumer Packaged Goods
Distribution” (E. K. Clemons and M. C. Row), Journal of Management Information Systems, Vol. 10,
No. 1, Summer 1993, pp. 73-95.
21. “The Impact of Information Technology on the Organization of Economic Activity: The 'Move to the
Middle' Hypothesis” (E. K. Clemons, M. C. Row and S. P. Reddi), Journal of Management Information Systems, Vol. 10, No. 2, Fall 1993, pp. 9-35.
22. “Segmentation, Differentiation, and Flexible Pricing Experiences with Information Technology and
Segment-Tailored Strategies” (E. K. Clemons and B. W. Weber), Journal of Management Information Systems, Vol. 11, No. 2, Fall 1994, pp. 9-36.
23. “Using Scenario Analysis to Manage the Strategic Risks of Reengineering”, Sloan Management Review, Vol. 3, No. 4, Summer 1995, pp. 61-71.
24. “Identifying Sources of Reengineering Failures: A Study of the Behavioral Factors Contributing to
Reengineering Risks” (E. K. Clemons, M. C. Row and M. E. Thatcher), Journal of Management Information Systems, Vol. 12, No. 2, Fall 1995, pp. 9-36; this is a revision of “An Integrative
Framework for Identifying and Managing Risks Associated with Large Scale Reengineering Efforts”,
published in Proceedings, 28th Hawaii International Conference on System Sciences, January 1995,
pp. 960-969.
25. “Alternative Securities Trading Systems: Tests and Regulatory Implications of the Adoption of
Technology” (E. K. Clemons and B. W. Weber), Information Systems Research, Vol. 7, No. 2, June
1996, pp. 163-188.
26. “Market Dominance as a Precursor of a Firm’s Failure: Emerging Technologies and the Competitive
Advantage of New Entrants” (E. K. Clemons, D. C. Croson and B. W. Weber), Journal of Management Information Systems, Vol. 13, No. 2, Fall 1996 pp. 59-75; this is a revision of a paper
published in Proceedings, 29th Hawaii International Conference on System Sciences, January 1996.
27. “Reengineering Money: The Mondex Stored Value Card and Beyond” (E. K. Clemons, D. C. Croson
and B. W. Weber); International Journal of Electronic Commerce, Vol. 1, No. 2, Winter 1996-97, pp.
5-31; this is a revision of a paper published in Proceedings, 29th Hawaii International Conference on System Sciences, January 1996.
28. “Information Technology and Screen-Based Securities Trading: Pricing the Stock and Pricing the
Trade” (E. K. Clemons and B. W. Weber), Management Science, Vol. 43, No. 12, December 1997, pp.
1693-1708.
29. “Evaluating Alternative Information Regimes in the Private Health Insurance Industry: Managing
the Social Cost of Private Information” (E. K. Clemons and M. E. Thatcher), Journal of Management Information Systems, Vol. 14, No. 2, Fall 1997, pp. 9-31. This is a revision of “Information
Technology and Information Asymmetry: The Future of Private Individual Health Insurance” (E. K.
Clemons, M. E. Thatcher, B. Blecherman and D. C. Croson), Proceedings, 30th Hawaii International Conference on System Sciences, January 1997.
30. “Adverse Self-Selection and the Changing Competitive Balance between Stock Exchanges and Off-Exchange Trading Venues” (E. K. Clemons and B. W. Weber), International Journal of Electronic Commerce, Vol. 1, No. 3, Spring 1997, pp. 21-41.
31 “Restructuring Institutional Block Trading: An Overview of the OptiMark Case (E. K. Clemons and
B. W. Weber). Journal of Management Information Systems, Vol. 15, No. 2, Fall 1998, pp. 41-60.
32 “Rosenbluth International: Strategic Managing of technology-Driven Discontinuous Change at a
Successful Global Enterprise” (E. K. Clemons and Il-Horn Hann) Journal of Management Systems,
Fall 1999. This is a revision of “Rosenbluth International: Strategic Transformation of a Successful
Enterprise,” Proceedings, 32nd Hawaii International Conference on System Sciences, January 1999.
33. “Managing the Costs of Informational Privacy: Pure Bundling as a Strategy in the Individual Health
Insurance Market “ (E. K. Clemons and M. E. Thatcher), Journal of Management Information Systems 17 (2): pp. 29-57, Fall 2000, This is a revision of “The Impact of Genetic Testing on
Informational Privacy: Bundling As a Strategy in the Individual Health Insurance Market” (E. K. Clemons, M. E. Thatcher), Proceedings, 33rd Hawaii International Conference on System Sciences, January 1997.
34. “Impacts of the Internet on Financial Services: A Quantitative Analysis of Transparency, Differential
Pricing and Disintermediation”, (Eric K. Clemons, Lorin M. Hitt, Bin Gu, Matt E. Thatcher, Bruce W.
Weber), Journal of Financial Services Research, 22(1): pp. 73-90; Aug 2002.
35. “Achieving the Optimal Balance between Investment In Quality and Investment in Self-Promotion”,
(Ravi Aron and Eric K. Clemons), Journal of Management Information Systems 18 (2): pp. 65-88 Fall
2001.
36. “Price dispersion and differentiation in online travel: An empirical investigation” (E. K. Clemons, Il-Horn Hann, L. M. Hitt), Management Science 48 (4): 534-549 April 2002.
37. “Maneuver Warfare and Competitive Strategy in Rapidly Evolving Markets”, (E. K. Clemons and J.
A. Santamaria) Harvard Business Review April 2002.
38. “Newly Vulnerable Markets in an Age of Pure Information Products: An Analysis of Online Music
and Online News”, (Eric K. Clemons, Bin Gu, and Karl Reiner Lang), Journal of Management Information Systems, Vol. 19 No. 3, Winter 2003 pp. 17 – 42.
39. “The Decoupling of Value Creation from Revenue: A Strategic Analysis of the Markets for Pure
Information Goods”, (Eric K. Clemons and Karl R. Lang), Information Technology And Management, Vol. 4 (No. 2-3), April-July 2003, pp. 259-287.
40. “Justifying Information Technology Investments: Balancing the Need for Speed of Action with
Certainty before Action”, (Eric K. Clemons, Bin Gu), Journal of Management Information Systems Vol. 20 No. 4, Winter 2004.
41. “Poaching and the Misappropriation of Information: Transaction Risks of Information Exchange”,
(Eric K. Clemons, Lorin M. Hitt), Journal of Management Information Systems Spring 2005.
42. “Just Right Outsourcing: Understanding and Managing Risk”, (Ravi Aron, Eric K. Clemons, Sashi
Reddi), Journal of Management Information Systems Winter 2005-2006.
43. “When online reviews meet hyperdifferentiation: A study of the craft beer industry”, (Eric K.
Clemons, Gordon Gao, Lorin M. Hitt), Journal of Management Information Systems, Winter 2006-2007.
44. “An Empirical Investigation of Third-Party Seller Rating Systems in E-Commerce: The Case of
buySAFE”, Journal of Management Information Systems, Volume 24, Number 2, Fall 2007.
45. “How Information Changes Consumer Behavior And How Consumer Behavior Determines
Corporate Strategy”, Journal of Management Information Systems, Volume 25, No. 2, 2008.
46. “Consumer Informedness and Diverse Consumer Purchasing Behaviors: Traditional Mass-Market,
Trading Down, and Trading Out into the Long Tail”, (Eric K. Clemons, Gordon Gao), eCommerce Research and Applications, Vol. 7, No. 1, 2008, pp. 3-17.
47. “Capital One Financial and a Decade of Experience with Newly Vulnerable Markets: Some
Propositions Concerning the Competitive Advantage of New Entrants”, (Eric K. Clemons, Matt E.
Thatcher), Journal of Strategic Information Systems, Vol. 17, No. 3, Sept. 2008, pp. 179-189.
48. “Business Models for Monetizing the Internet: Surely There Must be Something other than
Advertising”, Journal of Management Information Systems, Vol. 26, No. 2, Fall 2009, pp. 15 – 41.
49. “From Media to Milieu and From Ad Revenues to Rents: The Complex Problem of Monetizing
Online Social Networks”, Decision Support Systems, Vol. 48, No. 1, December 2009, pp. 46-56.
50. “The Power of Patterns and Pattern Recognition When Developing Information-Based Strategy,” Journal of Management Information Systems, Vol. 27, No. 1, Summer 2010, pp. 69-96.
51. “Regulation of Digital Businesses with Natural Monopolies Or Third Party Payment Business
Models: Antitrust Lessons from the Analysis of Google,” (Eric K. Clemons, Nehal Madhani), Journal of Management Information Systems, Winter 2010, pp.43-80.
52. “Carrying Your Long Tail: Delighting Your Consumers and Managing Your Operations”, (Eric K.
Clemons and Paul F. Nunes), Decision Support Systems (forthcoming).
53. “Do Online Reviews Reflect a Product’s True Perceived Quality—An Investigation of Online Movie
Reviews Across Cultures”, (Noi Sian Koh, Hu Nan, and Eric K. Clemons), Ecommerce Research and Applications, (forthcoming).
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1. “An External Schema Facility to Support Data Base Update”, in Data-bases: Improving Reliabilityand Responsiveness, Academic Press, New York, 1978, pp. 371-398.
2. “Design of a Prototype ANSI/SPARC Three Schema Data Base System”, Proceedings, National Computer Conference, AFIPS Press, 1978, pp. 689-695.
3. “An External Schema Facility for CODASYL 1978”, Proceedings, Fifth International Conference on Very Large Data Bases, Rio de Janeiro, 1979, pp. 119-128.
4. “Data Base Design for Decision Support”, Proceedings, 14th Hawaii International Conference on System Sciences, January 1981.
5. “The Software Configuration Management Data Base” (E. H. Sibley, P. G. Scallan and E. K. Clemons), Proceedings, National Computer Conference, AFIPS Press, 1981, pp. 249-255.
6. “Telecommunications and Business Strategy: Basic Variables for Design” (E. K. Clemons, P. G. W.
Keen and S. O. Kimbrough), Proceedings, National Computer Conference, AFIPS Press, 1984, pp.
707-717.
7. “Information Systems, Telecommunications, and Their Effects on Industrial Organization” (E. K.
Clemons and S. O. Kimbrough), Proceedings, 7th International Conference on Information Systems,
1986, pp. 99-108.
8. “A Decision Support System Architecture for Subjective, Loosely Constrained, Data-Intensive
Problem Domains”, Proceedings, 20th Hawaii International Conference on System Sciences, 1987.
9. “Software Risk Assessment” (S. Sherer and E. K. Clemons), Proceedings, National Computer Conference, Vol. 56, AFIPS Press, June 1987, pp. 701-707.
10. “Structural Differences Among Firms: A Potential Source of Competitive Advantage in the
Application of Information Technology” (E. K. Clemons and M. Row), Proceedings, 8th International Conference on Information Systems, December 1987, pp. 1-9.
11. “Preliminary Research Report: Opportunities for Using Technology Created by Deregulation of the
London Stock Exchange -- First London Site Visits” (E. K. Clemons and J. T. Adams), Proceedings, 21st Hawaii International Conference on System Sciences, January 1988, pp. 57-63.
12. “The Merrill Lynch Cash Management Account Financial Service: A Case Study in Strategic Information Systems” (E. K. Clemons and M. C. Row), Proceedings, 21st Hawaii International Conference on System Sciences, January 1988, pp. 131-140.
13. “Information Technology and Economic Reorganization,” (E. K. Clemons and M. C. Row), Proceedings, 10th International Conference on Information Systems, December 1989, pp. 341-351.
14. “Making the Technology Investment Decision: Barclays deZoete Wedd's TRADE System,” (E. K.
Clemons and B. W. Weber), Proceedings, 23rd Hawaii International Conference on System Sciences, January 1990, pp. 137-146.
15. “Evaluating the Prospects for Alternative Electronic Securities Markets” (E. K. Clemons and B. W.
Weber), Proceedings, 12th International Conference on Information Systems, December 1991, pp.
53-63.
16. “National Westminster's Strategic IT Infrastructure: Redefining Branch Banking with _500 Million,
Making the Investment Decision, Managing the Risk,” (E. K. Clemons and B. W. Weber), Proceedings, 25th Hawaii International Conference on System Sciences, January 1992, pp. 697-705.
17. “Using Information Technology to Manage Customer Relationships: Lessons for Marketing in
Diverse Industries” (E. K. Clemons and B. W. Weber), Proceedings, 26th Hawaii International Conference on System Sciences, January 1993, pp. 860-866.
18. “Information, Power and Control of the Distribution Channel: Preliminary Results of a Field Study
in the Consumer Packaged Goods Industry” (E. K. Clemons and M. C. Row), Proceedings, 13th International Conference on Information Systems, December 1992, pp. 21-29.
19. “Some Propositions Regarding the Role of Information Technology in the Organization of Economic
Activity” (E. K. Clemons and S. P. Reddi), Proceedings, 26th Hawaii International Conference on System Sciences, January 1993, pp. 809-818.
20. “The Impact of I.T. on the Degree of Outsourcing, the Number of Suppliers, and the Duration of
Contracts” (E. K. Clemons and S. P. Reddi), Proceedings, 27th Hawaii International Conference on System Sciences, January 1994, pp. 855-864; winner of Best Paper Award.
21. “Future Scenarios: Business and Social Implications of Rapid Technology Introduction and
Adoption” (E. K. Clemons and L. Wilkinson), Proceedings, 29th Hawaii International Conference on System Sciences, January 1996.
22. “Capital One: Exploiting an Information-Based Strategy” (E. K. Clemons and M. Thatcher), Proceedings, 31st Hawaii International Conference on System Sciences, January 1998.
23. “Electronic Consumer Interaction, Technology-Enabled Encroachment, and Channel Power” (E. K.
Clemons and M. C. Row), Proceedings, 31st Hawaii International Conference on System Sciences,
January 1998.
24. “Selecting the Appropriate Organizational Design for the Modern Global Firm - Interaction among
Product Design, Environment, and Technology” (E. K. Clemons, B. Carney, J. Dandridge, D. Flynn), Proceedings, 32nd Hawaii International Conference on System Sciences, January 1999.
25. “eCommerce and eDistribution: The Role of Power When Selecting Alternatives Channel
Strategies”, (Eric K. Clemons, Bin Gu, Michael C. Row), WISE 2000, Melbourne, Australia (No
proceedings)
26. “This Paper is Great! or The Achieving the Optimal Balance Between Investment In Quality and
Investment in Self-Promotion”, (Eric K. Clemons and Ravi Aron), Proceedings, 34th Hawaii International Conference on System Sciences, January 2001.
27. “Controlling Piracy in Online Music Distribution: The Potential for Partnership between Record
Labels and Recording Artists”, (E. K. Clemons, B. Gu, K. R. Lang), WISE 2001, New Orleans, (No
Proceedings).
28. Newly Vulnerable Markets in an Age of Pure Information Products: An Analysis of Online Music
and Online News (E. K. Clemons, B. Gu, K. R. Lang), Proceedings, 35th Hawaii International Conference on System Sciences, January 2002.
29. “Online Distribution: A Taxonomy of Channel Structures, Determinants of Outcome, And
Determinants of Strategy”, (E. K. Clemons, R. Aron), Proceedings, 35th Hawaii International Conference on System Sciences, January 2002.
30. “Whither WISE? (Not Rejection but Augmentation)”, (Eric K. Clemons, Bruce W. Weber), Presented
at WISE 2002, (Keynote) Barcelona (No Proceedings).
31. “Information, Product Differentiation and Market Competition” (Eric K. Clemons, Bin Gu),
Presented at WISE 2002, Barcelona (No Proceedings).
32. “Hyper-Differentiation Strategies: Delivering Value, Retaining Profits”, (Eric K. Clemons, Bin Gu,
Rick Spitler), Proceedings, 36th Hawaii International Conference on System Sciences, January 2003.
33. “Process Criticality Index And Operational Risk”, (Ravi Aron, Eric K. Clemons), Presented at WISE 2003, Seattle (No Proceedings).
34. “Poaching and the Misappropriation of Information: An Increasingly Important Form of
Opportunism”, (Eric K. Clemons, Lorin M. Hitt), Proceedings, 37th Hawaii International Conference on System Sciences, January 2004.
35. RightSourcing: Knowing What to Outsource and How to Structure Outsourcing Relationships,” (Ravi Aron, Eric K. Clemons, Sashi Reddi), Proceedings, 38th Hawaii International Conference on System Sciences, January 2005.
36. “Governance of the IT Function: Designing Span of Control, Valuing Agility and Quality of
Training”, (Felipe Csaszar and Eric K. Clemons), Presented at WISE 2005, Irvine, CA (No
Proceedings).
37. “Governance of the IT Function: Valuing Agility and Quality of Training, Cooperation and
Communications”, (Felipe Csaszar and Eric K. Clemons), Proceedings, 39th Hawaii International Conference on System Sciences, January 2006.
38. “When online reviews meet hyperdifferentiation: A study of the craft beer industry”, (Eric K.
Clemons, Gordon Gao, Lorin M. Hitt), Proceedings, 39th Hawaii International Conference on System Sciences, January 2006.
39. “buySAFE: Creating and Profiting from the Bonded Seller™ Advantage,” Proceedings, 40th Hawaii International Conference on System Sciences, January 2007.
40. “A Retrospective on Information, Strategy, and Economics: After 20 Years at HICSS, What Have We
Learned about IT and Strategy?”, January 2007.
41. “Consumer Informedness and Diverse Consumer Purchasing Behaviors: Traditional Mass-Market,
Trading Down, and Trading Out into the Long Tail”, (Eric K. Clemons, Gordon Gao, Lorin M. Hitt), International Conference on Electronic Commerce 2007 (CD ROM Proceedings), Minneapolis,
August 2007.
42. “The Future of Advertising and the Value of Social Network Websites: Some Preliminary
Examinations”, (Eric K. Clemons, Steve Barnett, Arjun Appadurai), International Conference on Electronic Commerce 2007 (CD ROM Proceedings), Minneapolis, August 2007.
43. “Servicing the Long Tail: Using Customer Relationship Management Techniques to Manage Service
Center Employee Relationships”, (Eric K. Clemons, Alan Matei, Rick Spitler), presented at WISE,
Montreal, December 2007 (No Proceedings).
44. “Resonance Marketing in the Age of the Truly Informed Consumer: Changes in Corporate Strategy
Resulting from Changes in Customer Behavior”, Proceedings, 41st Hawaii International Conference on System Sciences, 2008.
45. “Another Point of View: A Twenty Year Study of How Changing Information Endowment
Changes Consumer Behavior and Corporate Strategy, presented at the 20th Workshop on
Information Systems Economics, Paris, France, December 2008 (No Proceedings).
46. “Monetizing the Internet: Surely There Must be Something other than Advertising”, Proceedings, 42nd Hawaii International Conference on System Sciences, 2009.
47. “Touch Me Often but Not Deeply: Understanding the Interpersonal Style of the Petites Digerati” (Eric Clemons, Steve Barnett, Itai Ben-Zaken, Julia Clemons, JoAnn Magdoff, Gil Shulman, and Josh
Wais), Proceedings, 42nd Hawaii International Conference on System Sciences, 2009.
48. “Information Systems Valuation, in Theory, in Practice, and in Litgation Support” (Eric K. Clemons,
Rob Larson, Nehal Madhani, John Paglia), presented at the 21st Workshop on Information Systems
Economics, Phoenix, Arizona, December 2009 (No Proceedings).
49. “Do Online Reviews Reflect a Product’s True Perceived Quality?—An Investigation of Online Movie
Reviews Across Cultures”, (Noi Sian Koh, Hu Nan, Eric K. Clemons), Proceedings, 43rd International Conference on System Sciences, Kauai, Hawaii, January 2010.
50. “Carrying Your Long Tail: Hitting the Sweet Spots, Delighting Your Customers, and Controlling
Your Costs”, (Eric K. Clemons, Paul Nunes), Proceedings, 43rd International Conference on System Sciences, Kauai, Hawaii, January 2010.
51. “Self-Regulating Public Servant, Profitable Internet Innovator, or Rapacious Monopoly: Assessing
Google, Thinking About the Possibility of Regulation”, (Eric K. Clemons, Steve Barnett, Rajiv Gokal,
Karl Hu, Nehal Madhani), Proceedings, 43rd International Conference on System Sciences, Kauai,
Hawaii, January 2010.
52. “From Primordial Soup to Platform-Based Competition: Exploring the Emergence of Products,
Systems, and Platforms”, (C. Jason Woodard, Eric K. Clemons), Proceedings, 44th International Conference on System Sciences, Kauai, Hawaii, January 2011.
53. “Making the Decision to Contract for Cloud Services: Managing the Risk of an Extreme Form of IT
Outsourcing”, (Eric K. Clemons, Yuanyuan Chen), Proceedings, 44th International Conference on System Sciences, Kauai, Hawaii, January 2011.
54. “Individual Privacy and Online Services”, (Minh Chau, Eric K. Clemons), Proceedings, 44th International Conference on System Sciences, Kauai, Hawaii, January 2011.
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1. “Data Models and the ANSI/SPARC Architecture”, Principles of Data Base Design, ed. S. B. Yao,
Prentice-Hall, 1985, pp. 66-114.
2. “Enhanced Communications Services: An Analysis of AT&T's Competitive Advantage in the Application of Information Technology” (J. Baylock, S. P. Bradley and E. K. Clemons), Future Competitionin Telecommunications, ed. S. P. Bradley and J. A. Hausman, Harvard Business School Press, 1989, pp. 277-300.
3. “Global Competition in Corporate Capital Markets” (E. K. Clemons and J. T. Adams), The Challenge of Information Technology for the Securities Markets: Liquidity, Volatility & Global Trading, ed.
H. C. Lucas, Jr. and R. A. Schwartz, Dow Jones-Irwin, 1989, pp. 286-304.
4. “Guest Editor's Introduction: Recent Research on Strategic Systems,” Office: Technology and People, Special Issue on Strategic and Competitive Systems, 5.4, 1989, pp. 229-234.
5. “Lead, Follow, or Go Your Own Way,” Chief Executive Magazine, No. 54, November-December
1989, pp. 74-79.
6. “The Use of Software Risk Assessment in Testing and Maintenance,” (S. A. Sherer and E. K.
Clemons), Software Maintenance and Computers, D. H. Longstreet (Ed.), IEEE Computer Society
Press, 1990, pp. 156-165.
7. “Guest Editor's Introduction,” Special Section: Strategic and Competitive Information Systems of Journal of Management Information Systems, Vol. 8, No. 2, Fall 1991, pp. 7-9.
8. “Information Technology and the Global Virtual Corporation,” (D. B. Miller, E. K. Clemons, and M.
C. Row), Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, S. P. Bradley, J. A. Hausman, R. L. Nolan (Eds.), Harvard Business School, 1993, pp. 283-308.
9. “Information Technology and the Boundary of the Firm: Who Wins, Who Loses, Who Has to
Change,” Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, S. P. Bradley, J. A. Hausman, R. L. Nolan (Eds.), Harvard Business School, 1993, 219-242.
10. “Special Issue Editors' Introduction,” (E. K. Clemons and S. E. Harris), Special Issue of MIS Quarterly, Vol. 15, No. 3, September 1991, pp. xv-xvii.
11. “Information Technology and the Changing Nature of the Financial Services Industry,” (E. K.
Clemons and B. W. Weber), Proceedings, IFIP TC8 Conference on Collaborative Work, Social Communications and Information Systems, COCSIS '91, Helsinki, Finland, August 1991, North-Holland, pp. 93-116.
12. “Resource Based View of Strategic Information Systems,” Competitive Strategies in the Telecommunications Industry, JAI Press, 1992.
13. “Guest Editor's Introduction,” Special Section: Strategic and Competitive Information Systems of Journal of Management Information Systems, Vol. 9, No. 2, Fall 1992, pp. 5-8.
14. “Turmoil, Transparency, and Tea: Valuing the Impact of IT on London's Stock Exchange,” (E. K.
Clemons and B. W. Weber), Invited Book Chapter in The Strategic and Economic Value of InformationTechnology Investments, R. Kauffman, R. Banker and M. Mahmood (Eds.), Idea Group Publishing,
September 1992, pp. 202-235.
15. “Information, Power and Control of the Distribution Channel: Preliminary Results of a Field Study
in the Consumer Packaged Goods Industry,” Chief Executive Magazine, No. 85, May 1993, pp. 64-67.
16. “Guest Editor's Introduction,” Special Section: Strategic and Competitive Information Systems of Journal of Management Information Systems, Vol. 13, No. 2, Fall 1996, pp. 5-7.
17. “Technology-Driven Environmental Shifts and the Sustainable Competitive Advantage of
Previously Dominant Service Companies” (E. K. Clemons). Chapter 4 in Wharton on Dynamic Competitive Strategies, G. Day and D. Reibstein (Eds.), 1997, pp. 99-121.
18. “Creating the Forgetting Organization: Using the Scenario Process to Facilitate Learning During
Rapid Technology-Driven Environmental Change” (E. K. Clemons). Chapter 11 in Information Technology and Industrial Competitiveness: How IT Shapes Competition, C. Kemerer (Ed.), 1997,
pp. 197-214.
19. “Strategic Uncertainty and the Future of On-line Consumer Interaction” (E. K. Clemons and S. P.
Bradley). Chapter 4 in Sense & Respond: Capturing Value in the Network Era, S. P. Bradley and R.
W. Nolan (Eds.), Harvard University Press, 1998, pp. 85-105.
20. “The Future of Retail Financial Services: Transparency, Bypass, and Differential Pricing”, (Eric K.
Clemons, Lorin M. Hitt, David C. Croson), text by Brookings, 2001.
21. “The Internet and the Future of Financial Services: Transparency, Differential Pricing and
Disintermediation”, (Eric K. Clemons, Lorin M. Hitt,), Beyond the Dot.coms. By Robert E. Litan and
Alice M. Rivlin. Washington, DC, Brookings Institution Press, 2001.
22. “The OptiMark Experience: The First Year”, (Eric K. Clemons and Bruce W. Weber), Chapter 22, “Building a Better Stock Market: The Call Auction Alternative”, Robert A. Schwartz, (Ed.), Kluwer
Academic Publishers, 2001.
23. “Strategic Uncertainty And The Future of Electronic Consumer Interaction: Developing Scenarios,
Adapting Strategies”, (Eric K. Clemons, Stephen P. Bradley), Jerry Wind; Vijay Mahajan; Robert
Gunther; Convergence Marketing: Strategies for Reaching the New Hybrid Consumer. Financial
Times/Prentice Hall, 2002.
24. Knowledge@Wharton on Building Corporate Value, (Mukul Pandya, Harbir Singh, Robert E.
Mittelstaedt , Eric Clemons), Wiley 2002, pp. 288.
25. “Information Technology Investments: Dealing Effectively with Strategic Uncertainty Through
Scenario Analysis” (Competing in the Information Age, ed. J. Luftman, Oxford University Press,
2003).
26. “Information, Hyperdifferentiation, and Demand: The Role of Bandwidth in Reducing Customers’ Uncertainty” (Eric K. Clemons, Bin Gu, and Panos Markopoulos), The Broadband Explosion: Leading Thinkers On The Promise Of A Truly Interactive World, S. P. Bradley and R. Austin (eds.),
Harvard Business School Press, 2005.
27. The Marine Corps Way: Using Maneuver Warfare to Lead a Winning Organization, (Jason
Santamaria, Vincent Martino, Eric K. Clemons), McGraw-Hill, 2003.
28. “Understanding Sourcing as a Strategic Business: The Risks and Rewards of Strategic Sourcing and
Inter-firm Alliances in India”, (Eric K. Clemons, Sashi Reddi, Saleha Asif), Managing in the Information Economy, U. Apte and U. Karmarkar, (eds.), Springer US, 2007, pp. 149-163.
29. “Managing the “Instant Messaging” Generation in the Work Force,” (Eric K. Clemons, Steve Barnett,
JoAnn Magdoff, Julia C. Clemons), The Network Challenge: Strategy, Profit, and Risk in an Interlinked World, P. R. Kleindorfer, Y. Wind, R. E. Gunther (eds.), Wharton School Publishing,
2009, pp. 317-334.
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1. When Does DP Give the Edge?”, ComputerWorld, July 28, 1986, pp. 65.
2. “Strategic Uses of Information Systems”, ComputerWorld, November 3, 1986, pp. 73, 85-86.
3. “The Elusive Advantage,” ComputerWorld, May 4, 1987, pp. 65, 70.
4. “Strategic Necessities,” ComputerWorld, February 22, 1988, pp. 79-80.
5. American Banker Special Report on Branch Automation, “Structural Changes Foster Automatic
Conversions,” American Banker, May 23, 1988, pp. 39-40, 42
6. FT Survey on Mastering Information Management, “In Search of the Ideal Customer”, Financial Times, February 8, 1999, pp. 14-15.
7. FT Survey on Mastering Information Management, “When Should you Bypass the Middleman?”, Financial Times, February 22, 1999, pp.14-15.
8. FT Survey on Mastering Information Management, “Sustainable Competitive Disadvantage in
Financial Services”, Financial Times, March 29, 1999, pp.8-11.
9. FT Survey on Mastering Information Management, “Strategy and the Forgetting Organisation”, Financial Times, April 5, 1999, pp.12-14.
10. FT Survey on Mastering Risk, “Gauging the Power Play in the New Economy”, Financial Times,
June. 13, 2000, pp 2-4.
11. FT Survey on Mastering Management, “Tricky Decisions for Electronic Exchanges”, Financial Times, Oct. 30, 2000.
12. FT Survey on Mastering Management, “Behavior is Key to Web Retailing Strategy”, (Eric K.
Clemons and Michael C. Row), Financial Times, Nov. 13, 2000.
13. Expert Advice: “The Build/Buy Battle: Balancing the Risks and Rewards of Information Service
Outsourcing”, CIO Magazine, Dec. 2000.
14. Expert Advice: “Vendor Relationship Management: The Role of Shared History And the Value of
Return on Trust, (Eric K. Clemons and Elizabeth T. Gray, jr.), CIO Magazine, October 2001.
15. FT Survey on Mastering Innovation, “The new language of consumer behavior”, (Eric K. Clemons
and Rick Spitler), Financial Times, October 7, 2004, pp 4-5.
16. FT Survey on Mastering Uncertainty, “Fortune Favors the Forward Thinking”, (Eric K. Clemons,
Steve Barnett, Jaron Lanier)Financial Times, September 23, 2005, pp 5-6.
17. FT Survey on Mastering Uncertainty, “Past experience points the way to the future”, March 16, 2006,
pp. 6-8.
18. “Fighting back with the Long Tail: Linking Product and Distribution Strategies in the Travel
Industry” (Bill Brunger, Eric K. Clemons, D. J. Young), Cutter IT Journal, Vol. 20, No. 4, April 2007.
19. “Resonance Marketing in the Age of the Truly Informed Consumer”, Cutter IT Journal, Vol. 20, No.
4, April 2007.
20. “Understanding and Implementing Mobile Social Advertising”, (Joshua S. Wais, Eric K. Clemons), International Journal of Mobile Marketing, 2008.
21. “Carrying Your Long Tail”, (Eric K. Clemons, Paul F. Nunes and Matt P. Reilly), The Wall Street Journal, May 24, 2010 (available online at http://sloanreview.mit.edu/executiveadviser/articles/2010/2/5224/six-strategies-for-successful-niche-marketing/).
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1. “Harnessing Social Networks”, Forbes.com, August 22, 2007, http://www.forbes.com/2007/08/22/social-nets-marketing-oped-cx_ekc_0823social.html.
2. “Delighting the Newly Empowered Customer”, Forbes.com, December 12, 2007, http://www.forbes.com/2007/12/11/consumer-internet-buying-oped-cx_ekc_1212webbuying.html.
3. “Web Selling, What’s smart, what’s dumb”, Fobes.com, December 12, 2007, http://www.forbes.com/2007/12/11/consumer-internet-buying-oped-cx_ekc_1212webbuying_slide_2.html?thisspeed=15000.
4. “What I learned at Davos: How Networking and Feedback Loops Can Make a Better World”, TechCrunch.com, February 8, 2009, http://www.techcrunch.com/2009/02/08/what-i-learned-at-davos-how-networking-and-feedback-loops-can-make-a-better-world/.
5. “Another point of View: The Internet is Neither Friend nor Foe of Participatory Democracy”, HuffingtonPost.com, February 13, 2009, http://www.huffingtonpost.com/eric-k-clemons/anotherpoint-of-view-the_b_166864.html.
6. “Chinese Students Want to Know: How do I get Rich”, Forbes.com, http://www.forbes.com/2009/02/27/chinese-students-rich-opinion-scontributors_investment_banking.html.
7. “What an Anti-Trust Case Against Google Might Look Like”, TechCrunch.com, March 1, 2009, http://www.techcrunch.com/2009/03/01/what-an-antitrust-case-against-google-might-look-like/.
8. “Why Advertising is Failing On The Internet”, http://www.techcrunch.com/2009/03/22/why-advertising-is-failing-on-the-internet/.
9. “Steel Cage Debate On the Future of Online Advertising: Danny Sullivan Vs. Eric Clemons”, http://www.techcrunch.com/2009/03/28/steel-cage-debate-on-the-future-of-online-advertising-danny-sullivan-vs-eric-clemons/.
10. Finance: Cleaning Up After the ‘Perfect Storm’”, BusinessWeek.com, April 2, 2009,
http://www.businessweek.com/investor/content/apr2009/pi2009041_953227.htm?chan=top+news_top+news+index+-+temp_investing.
11. “Obama and the Middle East: Complex Systems, Poorly Planned Interventions, and The Law of Unintended Consequences”, (Eric K. Clemons, Elizabeth T. Gray), April 21, 2010, http://www.huffingtonpost.com/eric-k-clemons/obama-and-the-middle-east_b_546424.html.
12. “Carrying Your Long Tail”, (Eric K. Clemons, Paul F. Nunes and Matt P. Reilly), The Wall Street Journal, May 24, 2010, http://sloanreview.mit.edu/executive-adviser/articles/2010/2/5224/six-strategies-for-successful-niche-marketing/).
13. “Why Punitive Damages Against BP Wouldn’t be Punitive at All”, (Eric K. Clemons, Steve Barnett) Huffington Post, May 27, 2010, http://www.huffingtonpost.com/eric-k-clemons/why-punitivedamages-agai_b_591963.html.
14. “We need to Change Copyright Laws to Save Newspapers”, (Eric K. Clemons, Nehal Madhani), Business Insider, August 18, 2010, http://www.businessinsider.com/technology-changes-strategy-which-then-changes-the-risks-of-abuse-why-online-technology-may-require-major-revisions-in-thelaw-2010-8.
15. “Time to Wake Up and Smell the Antitrust”, Huffington Post, September 21, 2010, http://www.huffingtonpost.com/eric-k-clemons/post_888_b_732887.html?ir=Business.
16. “Thinking of Using Groupon for Your Business? Read this First”, Business Insider, October 4, 2010, http://www.businessinsider.com/want-to-copy-groupon-read-this-first-2010-10.
17. “Inside The Bidding Wars Behind Online Search Words”, October 14, 2010, http://www.businessinsider.com/the-danger-of-third-party-payer-business-models-2010-10.
18. “Is Google Guilty of Deliberate Query Sabotage?”, Business Insider, October 21, 2010, http://www.businessinsider.com/deliberate-query-sabotage-or-merely-the-weimaraner-effect-2010-10.
19. “Quick, Is Someone Trying to Steal your Agora?”, Huffington Post, December 22, 2010, http://www.huffingtonpost.com/eric-k-clemons/quick-is-someone-trying-t_b_800536.html.
20. “The American Role in the Revolution in Egypt: First and Foremost, Do No Harm”, (Eric K. Clemons, Julia C. Clemons, Elizabeth T. Gray Jr.) February 10, 2011, http://www.huffingtonpost.com/eric-k-clemons/post_1658_b_821239.html.
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