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1. "Efficiently Monitoring a Relational Data Base" (O. P. Buneman and E. K. Clemons), A C M Transactions on Data Base Systems, Vol. 4, No. 3, 1979, pp. 368-382.
2. "Rational Data Base Standards: An Examination of the CODASYL DDLC 1978 Report", Information Systems, Vol. 4, No. 3, 1979, pp. 235-239.
3. "Design of An External Schema Facility to Define and Process Recursive Structures", A C M Transactions on Data Base Systems, Vol. 6, No. 2, 1981, pp. 295-311.
4. "The SAGE System Architecture: A System for the Rapid Development of Graphics Interfaces for Decision Support" (E. K. Clemons and A. J. Greenfield), IEEE Computer Graphics, November 1985, pp. 38-50.
5. "Telecom: Hook Up or Lose Out" (E. K. Clemons and F. W. McFarlan), Harvard B u s i n e s s Review, July-August 1986, pp. 91-97.
6. "Information Systems for Sustainable Competitive Advantage", Information & Management, Vol. 11, November 1986, pp. 131-136.
7."McKesson Drug Company: A Case Study of Economost --A Strategic Information System"
(E. K. Clemons and M. Row), Journal of Management Information S y s t e m s , Summer 1988, pp. 36-50; this a revision of the earlier conference paper published in Proceedings, 21st Hawaii International Conference on System Sciences, January 1988, pp. 141149.
8. "Competition and Cooperation in Information Systems Innovation" (E. K. Clemons and M. Knez), Information & Management, Vol. 15, 1988, pp. 25-35.
9. "International Opportunities for the Use of Information Systems in Securities Trading" (E. K. Clemons and J. T. Adams), Office: Technology and People, 4.4, 1989, pp. 271-284; this is a revision of the earlier conference paper published in Proceedings, 9th International Conference on Information Systems, December 1988, pp. 25-32.
10. "The Bell Canada CRISP Project: A Case Study of Migration of Information Systems Infrastructure for Strategic Positioning" (E. K. Clemons, M. C. Row and R. Venkateswaran), Office: Technology and People, 5.4, 1989, pp. 299-315; this is a revision of the earlier conference paper published in Proceedings, 22nd Hawaii International Conference on System Sciences, January 1989, pp. 223-232.
11. "London's Big Bang: A Case Study of Information Technology, Competitive Impact, and Organizational Change" (E. K. Clemons and B. Weber), Journal of Management Information Systems, Vol. 6, No. 4, Spring 1990, pp. 41-60; this is a revision of the earlier conference paper published in Proceedings, 22nd Hawaii International Conference on System Sciences, January 1989, pp. 233-242.
12. "MAC --Philadelphia National Bank's Strategic Venture in Shared ATM Networks”, Journal of Management Information Systems, Vol. 7, No. 1, Summer 1990, pp. 5-25; this is a revision of the earlier conference paper published in Proceedings, 22nd Hawaii International Conference on System Sciences, January 1989, pp. 214-222.
13. "Strategic Information Technology Investments: Guidelines for Decision Making" (E. K. Clemons and B. W. Weber), Journal of Management Information Systems, Vol. 7, No. 2, Fall 1990, pp. 9-28; this is a revision of the earlier conference paper, "Making the Technology Investment Decision: A Principled Approach", published in Proceedings, 23rd Hawaii International Conference on System Sciences, January 1990, pp. 147-156.
14. "Evaluation of Strategic Investments in Information Technology", Communications of the ACM, Vol. 34, No. 1, January 1991, pp. 22-36.
15. "Sustaining IT Advantage: The Role of Structural Differences" (E. K. Clemons and M. Row), Special Issue of MIS Quarterly, Vol. 15, No. 3, September 1991, pp. 274-292.
16. "Corporate Strategies for Information Technology: A Resource-Based Approach", IEEE Computer, Vol. 24, No. 11, November 1991, pp. 23-32.
17. "Information Technology at Rosenbluth Travel: Competitive Advantage in a Rapidly Growing Global Service Company" (E. K. Clemons and M. C. Row), Journal of Management Information Systems, Vol. 8, No. 2, 1991, pp. 53-79; this is a revision of "Ahead of the Pack through Vision and Hustle --A Case Study of Information Technology at Rosenbluth Travel", (E. K. Clemons and M. C. Row), published in Proceedings, 24th Hawaii International Conference on System Sciences, January 1991, pp. 287-296.
18. "An Economic Analysis of Interorganizational Information Technology" (E. K. Clemons and P.
R. Kleindorfer), Decision Support Systems 8, 1992, pp. 431-447.
19. "Information Technology and Industrial Cooperation: The Changing Economics of Coordination and Ownership" (E. K. Clemons and M. C. Row), Journal of Management Information Systems, Vol. 9, No. 2, Fall 1992, pp. 9-28; this is a revision of "Information Technology and Industrial Cooperation", published in Proceedings, 25th Hawaii International Conference on System Sciences, January 1992, pp. 644-653.
20. "Limits to Inter-firm Coordination: Results of a Field Study in Consumer Packaged Goods Distribution" (E. K. Clemons and M. C. Row), Journal of Management Information Systems, Vol. 10, No. 1, Summer 1993, pp. 73-95.
21. "The Impact of Information Technology on the Organization of Economic Activity: The 'Move to the Middle' Hypothesis" (E. K. Clemons, M. C. Row and S. P. Reddi), Journal of Management Information Systems, Vol. 10, No. 2, Fall 1993, pp. 9-35.
22. "Segmentation, Differentiation, and Flexible Pricing Experiences with Information Technology and Segment-Tailored Strategies" (E. K. Clemons and B. W. Weber), Journal of Management Information Systems, Vol. 11, No. 2, Fall 1994, pp. 9-36.
23. "Using Scenario Analysis to Manage the Strategic Risks of Reengineering", Sloan Management Review, Vol. 3, No. 4, Summer 1995, pp. 61-71.
24. "Identifying Sources of Reengineering Failures: A Study of the Behavioral Factors Contributing to Reengineering Risks" (E. K. Clemons, M. C. Row and M. E. Thatcher), Journal of Management Information Systems, Vol. 12, No. 2, Fall 1995, pp. 9-36; this is a revision of "An Integrative Framework for Identifying and Managing Risks Associated with Large Scale Reengineering Efforts", published in Proceedings, 28th Hawaii International Conference on System Sciences, January 1995, pp. 960-969.
25. "Alternative Securities Trading Systems: Tests and Regulatory Implications of the Adoption of Technology" (E. K. Clemons and B. W. Weber), Information Systems Research, Vol. 7, No. 2, June 1996, pp. 163-188.
26. "Market Dominance as a Precursor of a Firm’s Failure: Emerging Technologies and the Competitive Advantage of New Entrants" (E. K. Clemons, D. C. Croson and B. W. Weber), Journal of Management Information Systems, Vol. 13, No. 2, Fall 1996 pp. 59-75; this is a revision of a paper published in Proceedings, 29th Hawaii International Conference on System Sciences, January 1996.
27. "Reengineering Money: The Mondex Stored Value Card and Beyond" (E. K. Clemons, D. C. Croson and B. W. Weber); International Journal of Electronic Commerce, Vol. 1, No. 2, Winter 1996-97, pp. 5-31; this is a revision of a paper published in Proceedings, 29th Hawaii International Conference on System Sciences, January 1996.
28. "Information Technology and Screen-Based Securities Trading: Pricing the Stock and Pricing the Trade" (E. K. Clemons and B. W. Weber), Management Science, Vol. 43, No. 12, December 1997, pp. 1693-1708.
29. "Evaluating Alternative Information Regimes in the Private Health Insurance Industry: Managing the Social Cost of Private Information" (E. K. Clemons and M. E. Thatcher), Journal of Management Information S y s t e m s , Vol. 14, No. 2, Fall 1997, pp. 9-31. This is a revision of "Information Technology and Information Asymmetry: The Future of Private Individual Health Insurance" (E. K. Clemons, M. E. Thatcher, B. Blecherman and D. C. Croson), Proceedings, 30th Hawaii International Conference on S y s t e m Sciences, January 1997.
30. "Adverse Self-Selection and the Changing Competitive Balance between Stock Exchanges and Off-Exchange Trading Venues" (E. K. Clemons and B. W. Weber), International Journal of Electronic Commerce, Vol. 1, No. 3, Spring 1997, pp. 21-41.
31. "Restructuring Institutional Block Trading: An Overview of the OptiMark Case (E. K. Clemons and B. W. Weber). Journal of Management Information S y s t e m s , Vol. 15, No. 2, Fall 1998, pp. 41-60.
32. “Rosenbluth International: Strategic Managing of technology-Driven Discontinuous Change at a Successful Global Enterprise” (E. K. Clemons and Il-Horn Hann) Journal of Management Systems, Fall 1999. This is a revision of “Rosenbluth International: Strategic Transformation of a Successful Enterprise,” Proceedings, 32nd Hawaii International Conference on System Sciences, January 1999.
33. "Managing the Costs of Informational Privacy: Pure Bundling as a Strategy in the Individual Health Insurance Market " (E. K. Clemons and M. E. Thatcher), Journal of Management Information Systems 17 (2): pp. 29-57, Fall 2000, This is a revision of "The Impact of Genetic Testing on Informational Privacy: Bundling As a Strategy in the Individual Health Insurance Market" (E. K. Clemons, M. E. Thatcher), Proceedings, 33rd Hawaii International Conference on System Sciences, January 1997.
34. “Impacts of the Internet on Financial Services: A Quantitative Analysis of Transparency, Differential Pricing and Disintermediation”, (Eric K. Clemons, Lorin M. Hitt, Bin Gu, Matt E. Thatcher, Bruce W. Weber), Journal of Financial Services Research, 22(1): pp. 73-90; Aug 2002.
35. “Achieving the Optimal Balance Between Investment In Quality and Investment in Self-Promotion”, (Ravi Aron and Eric K. Clemons), Journal of Management Information Systems 18 (2): pp. 65-88 Fall 2001.
36. “Price dispersion and differentiation in online travel: An empirical investigation” (E. K. Clemons, Il-Horn Hann, L. M. Hitt), Management Science 48 (4): 534-549 April 2002.
37. “Maneuver Warfare and Competitive Strategy in Rapidly Evolving Markets”, (E. K. Clemons and J. A. Santamaria) Harvard Business Review April 2002.
38. “Newly Vulnerable Markets in an Age of Pure Information Products: An Analysis of Online Music and Online News”, (Eric K. Clemons, Bin Gu, and Karl Reiner Lang), Journal of Management Information Systems, Vol. 19 No. 3, Winter 2003 pp. 17 -42
39. “Justifying Information Technology Investments: Balancing the Need for Speed of Action with Certainty before Action”, (Eric K. Clemons, Bin Gu), Forthcoming in Journal of Management Information Systems.
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1. "An External Schema Facility to Support Data Base Update", in Data-bases: Improving Reliability and Responsiveness, Academic Press, New York, 1978, pp. 371-398.
2. "Design of a Prototype ANSI/SPARC Three Schema Data Base System", Proceedings, National Computer Conference, AFIPS Press, 1978, pp. 689-695.
3. "An External Schema Facility for CODASYL 1978", Proceedings, Fifth International Conference on Very Large Data Bases, Rio de Janeiro, 1979, pp. 119-128.
4. "Data Base Design for Decision Support", Proceedings, 14th Hawaii International Conference on System Sciences, January 1981.
5. "The Software Configuration Management Data Base" (E. H. Sibley, P. G. Scallan and E. K. Clemons), Proceedings, National Computer Conference, AFIPS Press, 1981, pp. 249255.
6. "Telecommunications and Business Strategy: Basic Variables for Design" (E. K. Clemons, P. G.
W. Keen and S. O. Kimbrough), Proceedings, National Computer Conference, AFIPS Press, 1984, pp. 707-717.
7. "Information Systems, Telecommunications, and Their Effects on Industrial Organization" (E. K. Clemons and S. O. Kimbrough), Proceedings, 7th International Conference on Information Systems, 1986, pp. 99-108.
8. "A Decision Support System Architecture for Subjective, Loosely Constrained, Data-Intensive
Problem Domains", Proceedings, 20th Hawaii International Conference on System Sciences, 1987.
9. "Software Risk Assessment" (S. Sherer and E. K. Clemons), Proceedings, National C om puter Conference, Vol. 56, AFIPS Press, June 1987, pp. 701-707.
10. "Structural Differences Among Firms: A Potential Source of Competitive Advantage in the Application of Information Technology" (E. K. Clemons and M. Row), Proceedings, 8t h International Conference on Information Systems, December 1987, pp. 1-9.
11. "Preliminary Research Report: Opportunities for Using Technology Created by Deregulation of the London Stock Exchange --First London Site Visits" (E. K. Clemons and J. T. Adams), Proceedings, 21st Hawaii International Conference on System Sciences, January 1988, pp. 57-63.
12. "The Merrill Lynch Cash Management Account Financial Service: A Case Study in Strategic Information Systems" (E. K. Clemons and M. C. Row), Proceedings, 21st Hawaii International Conference on System Sciences, January 1988, pp. 131-140.
13. "Information Technology and Economic Reorganization," (E. K. Clemons and M. C. Row), Proceedings, 10th International Conference on Information S y s t e m s , December 1989, pp. 341-351.
14. "Making the Technology Investment Decision: Barclays deZoete Wedd's TRADE System," (E.
K. Clemons and B. W. Weber), Proceedings, 23rd Hawaii International Conference on System Sciences, January 1990, pp. 137-146.
15. "Evaluating the Prospects for Alternative Electronic Securities Markets" (E. K. Clemons and B.
W. Weber), Proceedings, 12th International Conference on Information Systems,
December 1991, pp. 53-63.
16. "National Westminster's Strategic IT Infrastructure: Redefining Branch Banking with _500 Million, Making the Investment Decision, Managing the Risk," (E. K. Clemons and B. W. Weber), Proceedings, 25th Hawaii International Conference on System Sciences, January 1992, pp. 697-705.
17. "Using Information Technology to Manage Customer Relationships: Lessons for Marketing in Diverse Industries" (E. K. Clemons and B. W. Weber), Proceedings, 26th Hawaii International Conference on System Sciences, January 1993, pp. 860-866.
18. "Information, Power and Control of the Distribution Channel: Preliminary Results of a Field Study in the Consumer Packaged Goods Industry" (E. K. Clemons and M. C. Row), Proceedings, 13th International Conference on Information S y s t e m s , December 1992, pp. 21-29.
19. "Some Propositions Regarding the Role of Information Technology in the Organization of Economic Activity" (E. K. Clemons and S. P. Reddi), Proceedings, 26th Hawaii International Conference on System Sciences, January 1993, pp. 809-818.
20. "The Impact of I.T. on the Degree of Outsourcing, the Number of Suppliers, and the Duration of Contracts" (E. K. Clemons and S. P. Reddi), Proceedings, 27th Hawaii International Conference on System Sciences, January 1994, pp. 855-864; winner of Best Paper Award.
21. "Future Scenarios: Business and Social Implications of Rapid Technology Introduction and Adoption" (E. K. Clemons and L. Wilkinson), Proceedings, 29th Hawaii International Conference on System Sciences, January 1996.
22. "Capital One: Exploiting an Information-Based Strategy" (E. K. Clemons and M. Thatcher), Proceedings, 31st Hawaii International Conference on System Sciences, January 1998.
23. "Electronic Consumer Interaction, Technology-Enabled Encroachment, and Channel Power" (E.
K. Clemons and M. C. Row), Proceedings, 31st Hawaii International Conference on System Sciences, January 1998.
24. "Selecting the Appropriate Organizational Design for the Modern Global Firm -Interaction among Product Design, Environment, and Technology" (E. K. Clemons, B. Carney, J. Dandridge, D. Flynn), Proceedings, 32nd Hawaii International Conference on System Sciences, January 1999.
25. “eCommerce and eDistribution: The Role of Power When Selecting Alternatives Channel Strategies”, (Eric K. Clemons, Bin Gu, Michael C. Row), WISE 2000, Melbourne, Australia (No proceedings)
26. “This Paper is Great! or The Achieving the Optimal Balance Between Investment In Quality and Investment in Self-Promotion”, (Eric K. Clemons and Ravi Aron), Proceedings, 34th Hawaii International Conference on System Sciences, January 2001.
27. “Controlling Piracy in Online Music Distribution: The Potential for Partnership between Record Labels and Recording Artists”, (E. K. Clemons, B. Gu, K. R. Lang), WISE 2001 , New Orleans, (No Proceedings).
28. Newly Vulnerable Markets in an Age of Pure Information Products: An Analysis of Online Music and Online News (E. K. Clemons, B. Gu, K. R. Lang), Proceedings, 35th Hawaii International Conference on System Sciences, January 2002.
29. “Online Distribution: A Taxonomy of Channel Structures, Determinants of Outcome, And Determinants of Strategy”, (E. K. Clemons, R. Aron), Proceedings, 35th Hawaii International Conference on System Sciences, January 2002.
30. “Whither WISE? (Not Rejection but Augmentation)”, (Eric K. Clemons, Bruce W. Weber) ,
Presented at WISE 2002, (Keynote) Barcelona (No Proceedings).
31. “Information, Product Differentiation and Market Competition” (Eric K. Clemons, Bin Gu) ) , Presented at WISE 2002, Barcelona (No Proceedings).
32. “Hyper-Differentiation Strategies: Delivering Value, Retaining Profits”, (Eric K. Clemons, Bin Gu, Rick Spitler), Proceedings, 35th Hawaii International Conference on S y s t e m Sciences, January 2003.
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1. "Data Models and the ANSI/SPARC Architecture", Principles of Data Base Design, ed. S .
B. Yao, Prentice-Hall, 1985, pp. 66-114.
2. "Enhanced Communications Services: An Analysis of AT&T's Competitive Advantage in the Application of Information Technology" (J. Baylock, S. P. Bradley and E. K. Clemons), Future Competition in Telecommunications, ed. S. P. Bradley and J. A. Hausman, Harvard Business School Press, 1989, pp. 277-300.
3. "Global Competition in Corporate Capital Markets" (E. K. Clemons and J. T. Adams), The Challenge of Information Technology for the Securities Markets: Liquidity, Volatility & Global Trading, ed. H. C. Lucas, Jr. and R. A. Schwartz, Dow Jones-Irwin, 1989, pp. 286-304.
4. "Guest Editor's Introduction: Recent Research on Strategic Systems," Office: Technology and People, Special Issue on Strategic and Competitive Systems, 5.4, 1989, pp. 229-234.
5. "Lead, Follow, or Go Your Own Way," Chief Executive Magazine, No. 54, November-December 1989, pp. 74-79.
6. "The Use of Software Risk Assessment in Testing and Maintenance," (S. A. Sherer and E. K. Clemons), Software Maintenance and Computers, D. H. Longstreet (Ed.), IEEE Computer Society Press, 1990, pp. 156-165.
7. "Guest Editor's Introduction," Special Section: Strategic and Competitive Information Systems of Journal of Management Information Systems, Vol. 8, No. 2, Fall 1991, pp. 7-9.
8. "Information Technology and the Global Virtual Corporation," (D. B. Miller, E. K. Clemons, and
M. C. Row), Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, S. P. Bradley, J. A. Hausman, R.
L. Nolan (Eds.), Harvard Business School, 1993, pp. 283-308.
9. "Information Technology and the Boundary of the Firm: Who Wins, Who Loses, Who Has to Change," Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, S. P. Bradley, J. A. Hausman, R.
L. Nolan (Eds.), Harvard Business School, 1993, 219-242.
10. "Special Issue Editors' Introduction," (E. K. Clemons and S. E. Harris), Special Issue of M I S Quarterly, Vol. 15, No. 3, September 1991, pp. xv-xvii.
11. "Information Technology and the Changing Nature of the Financial Services Industry," (E. K. Clemons and B. W. Weber), Proceedings, IFIP TC8 Conference on Collaborative Work, Social Communications and Information Systems, COCSIS '91, Helsinki, Finland, August 1991, North-Holland, pp. 93-116.
12. "Resource Based View of Strategic Information Systems," Competitive Strategies in the Telecommunications Industry, JAI Press, 1992.
13. "Guest Editor's Introduction," Special Section: Strategic and Competitive Information Systems of Journal of Management Information Systems, Vol. 9, No. 2, Fall 1992, pp. 5-8.
14. "Turmoil, Transparency, and Tea: Valuing the Impact of IT on London's Stock Exchange," (E.
K. Clemons and B. W. Weber), Invited Book Chapter in The Strategic and Economic Value of Information Technology Investments, R. Kauffman, R. Banker and M. Mahmood (Eds.), Idea Group Publishing, September 1992, pp. 202-235.
15. "Information, Power and Control of the Distribution Channel: Preliminary Results of a Field Study in the Consumer Packaged Goods Industry," Chief Executive Magazine, No. 85, May 1993, pp. 64-67.
16. "Guest Editor's Introduction," Special Section: Strategic and Competitive Information Systems of Journal of Management Information Systems, Vol. 13, No. 2, Fall 1996, pp. 5-7.
17. "Technology-Driven Environmental Shifts and the Sustainable Competitive Advantage of Previously Dominant Service Companies" (E. K. Clemons). Chapter 4 in Wharton on Dynamic Competitive Strategies, G. Day and D. Reibstein (Eds.), 1997, pp. 99-121.
18. "Creating the Forgetting Organization: Using the Scenario Process to Facilitate Learning During Rapid Technology-Driven Environmental Change" (E. K. Clemons). Chapter 11 in
Information Technology and Industrial Competitiveness: How IT Shapes Competition, C. Kemerer (Ed.), 1997, pp. 197-214.
19. "Strategic Uncertainty and the Future of On-line Consumer Interaction" (E. K. Clemons and S. P . Bradley). Chapter 4 in Sense & Respond: Capturing Value in the Network Era, S .
P. Bradley and R. W. Nolan (Eds.), Harvard University Press, 1998, pp. 85-105.
20. “The Future of Retail Financial Services: Transparency, Bypass, and Differential Pricing”, (Eric
K. Clemons, Lorin M. Hitt, David C. Croson), text by Brookings, 2001.
21. “The Internet and the Future of Financial Services: Transparency, Differential Pricing and Disintermediation”, (Eric K. Clemons, Lorin M. Hitt,), Beyond the Dot.coms. By Robert E. Litan and Alice M. Rivlin. Washington, DC, Brookings Institution Press, 2001, 130 pp., $19.95/cloth.
22. "The OptiMark Experience: The First Year", (Eric K. Clemons and Bruce W. Weber), Chapter 22, "Building a Better Stock Market: The Call Auction Alternative", Robert A. Schwartz, Editor, Kluwer Academic Publishers, 2001.
23. “Strategic Uncertainty And The Future of Electronic Consumer Interaction: Developing Scenarios, Adapting Strategies”, (Eric K. Clemons, Stephen P. Bradley), Jerry Wind; Vijay Mahajan; Robert Gunther; Convergence Marketing: Strategies for Reaching the New Hybrid Consumer. Financial Times/Prentice Hall, 2002.
24. Knowledge@Wharton on Building Corporate Value, (Mukul Pandya, Harbir Singh, Robert E. Mittelstaedt , Eric Clemons), Wiley 2002, pp. 288.
25. “Information Technology Investments: Dealing Effectively with Strategic Uncertainty Through Scenario Analysis” (Competing in the Information Age, ed. J. Luftman, Oxford University Press, 2003).
26. “Information, Hyperdifferentiation, and Demand: The Role of Bandwidth in Reducing Customers’ Uncertainty” (Eric K. Clemons, Bin Gu, and Panos Markopoulous), Harvard Business School conference and HBS Press text, to appear 2003.
27. Overwhelming Results: How to lead in business using the US Marine Corps Tactics of Maneuver, (Eric K. Clemons, Jason Santamaria, Vincent Martino), McGraw-Hill, to appear in 2003.
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1. When Does DP Give the Edge?", ComputerWorld, July 28, 1986, pp. 65
2. "Strategic Uses of Information Systems", ComputerWorld, November 3, 1986, pp. 73, 85-86.
3. "The Elusive Advantage," ComputerWorld, May 4, 1987, pp. 65, 70.
4. "Strategic Necessities," ComputerWorld, February 22, 1988, pp. 79-80.
5. American Banker Special Report on Branch Automation, "Structural Changes Foster Automatic Conversions," American Banker, May 23, 1988, pp. 39-40, 42
6. FT Survey on Mastering Information Management, “In Search of the Ideal Customer”, Financial Times, February 8, 1999, pp. 14-15.
7. FT Survey on Mastering Information Management, “When Should you Bypass the Middleman?”, Financial Times, February 22, 1999, pp.14-15.
8. FT Survey on Mastering Information Management, “Sustainable Competitive Disadvantage in Financial Services”, Financial Times, March 29, 1999, pp.8-11.
9. FT Survey on Mastering Information Management, “Strategy and the Forgetting Organisation”, Financial Times, April 5, 1999, pp.12-14.
10. FT Survey on Mastering Risk, “Gauging the Power Play in the New Economy”, Financial Times, June. 13, 2000, pp 2-4.
11. FT Survey on Mastering Management, “Tricky Decisions for Electronic Exchanges”, Financial Times, Oct. 30, 2000.
12. FT Survey on Mastering Management, “Behavior is Key to Web Retailing Strategy”, (Eric K. Clemons and Michael C. Row), Financial Times, Nov. 13, 2000.
13. Expert Advice: “The Build/Buy Battle: Balancing the Risks and Rewards of Information Service Outsourcing”, CIO Magazine, Dec. 2000.
14. Expert Advice: “Vendor Relationship Management: The Role of Shared History And the Value of Return on Trust, (Eric K. Clemons and Elizabeth T. Gray, jr.), CIO Magazine, October 2001.
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